1. Are MyMoroccanRug products 100% handmade and authentic?

Yes. All our Moroccan wool rugs and artisan poufs are handwoven in Morocco using traditional Berber techniques. We never sell machine-made imitations. You’ll notice slight variations in weave and design—these are hallmarks of genuine, handmade pieces .

2. How can I tell if a Moroccan rug is real or fake?

• Feel & thickness: Authentic wool rugs feel soft and substantial .
• Back side: Hand-knotted rugs show uneven knots, unlike machine-made ones .
• Price check: If it’s unusually cheap, it’s likely not authentic .

3. What materials are used in your rugs?

We primarily use 100% natural sheep wool, with occasional cotton warp or recycled fabric in styles like Boucherouite. No synthetic blends. Authentic natural dyes add to their quality and value .

4. How do I choose the right size and design?

• Size: Measure your space and leave a border around furniture—not relying on visual guesswork .
• Design & color: Neutral rugs (e.g., Beni Ourain) suit minimalist styles; bold patterns (like Azilal or Boucherouite) work in eclectic interiors .

5. Are Moroccan rugs durable and easy to care for?

Absolutely. High-quality handwoven Moroccan wool rugs can last a lifetime. Care tips:

• Vacuum side-to-side; shake and air them outdoors regularly.
• Use a low-beater vacuum or shake flat-weaves (kilims).
• Avoid prolonged sunlight exposure, though occasional fresh-air airing helps.

6. Do patterns and symbols have meaning?

Yes! Moroccan rugs often carry tribal symbols—representing fertility, protection, or local folklore. Understanding these symbols adds cultural depth to your purchase .

7. Can you ship worldwide, and what about customs?

We ship globally via Aramex, DHL, and FedEx . Customs duties and taxes are the buyer’s responsibility, and local customs offices can provide guidance.

8. What is your return policy and shipping timeframe?

• Custom-made rugs: non-returnable.
• In-stock & vintage rugs: returnable within 14 days if unused.
• Shipping: Custom orders take ~2–4 weeks; in-stock items ship in 7–12 days.

9. Do you offer custom-sized rugs or wholesale partnerships?

Yes! We can create custom dimensions and offer special rates for interior designers, retailers, and boutiques. Contact us via contact@mymoroccanrug.com for more info.