Welcome to MyMoroccanRug. By accessing or using our website (www.mymoroccanrug.com), you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.
1. Use of the Website
You agree to use this website for lawful purposes only. You must not use the site in any way that may cause damage to the site or impair the availability or accessibility of www.mymoroccanrug.com.
2. Products & Descriptions
We strive to provide accurate descriptions of our products, including dimensions, materials, and colors. However, because many of our Moroccan rugs are handmade or vintage, slight variations in color, size, or design may occur — which adds to their authenticity and uniqueness.
3. Orders & Payment
- All prices are listed in [USD or EUR].
- We reserve the right to cancel or refuse any order at our discretion.
- Payment must be completed before shipment.
- Secure payment options include [PayPal, Credit Card].
4. Shipping
- We ship worldwide via trusted carriers including Aramex, DHL, and FedEx.
- Shipping times vary (custom rugs: 2–4 weeks; in-stock rugs: 7–12 days).
- Customers are responsible for customs duties, taxes, and import fees.
Please refer to our full Shipping Policy for details.
5. Returns & Refunds
We accept returns under specific conditions. Rugs must be returned unused and in original condition. Shipping costs for returns are non-refundable unless the item is defective or incorrect.
See our Return Policy for full terms.
6. Intellectual Property
All content on this website — including images, product descriptions, logo, and text — is the property of MyMoroccanRug and may not be used, copied, or reproduced without written permission.
7. Limitation of Liability
We are not liable for:
- Any indirect or consequential loss or damage
- Delays or failures caused by external shipping carriers or customs
- Errors in pricing or product availability due to technical issues
8. Governing Law
These Terms & Conditions are governed by the laws of Morocco, without regard to its conflict of law provisions.
9. Changes to Terms
We reserve the right to update or modify these terms at any time. Any changes will be posted on this page, and your continued use of the site implies acceptance of the updated terms.
10. Contact
For any questions about these Terms & Conditions, please contact us:
📧 Email: contact@mymoroccanrug.com
📞 Phone: +212 663414558